TIDDOX Pty Ltd (trading as “TIDDOX”) is committed to protecting the personal information of its customers. To this end, TIDDOX complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act), as outlined by the Office of the Australian Information Commissioner (www.oaic.gov.au).
Presented below is our Privacy Policy which outlines the standards, rights and obligations around the collection, use and disclosure of personal information, as well as the storage, security and disposal of personal information. TIDDOX may change its Privacy Policy from time to time, in which case the website will be updated with the current policy

  1. What constitutes Personal Information?

    Personal Information includes a person’s name, phone number, physical and email addresses. This information is typically collected through contact with you over the phone, or by email, or through our website, or you subscribing to our newsletter. Occasionally it may come through other channels, such as third-party marketing companies, publication or media articles. The main purpose of collecting personal information is to sell or market our products to you, or in response to enquiries from you. Should you no longer wish to form part of our marketing campaigns, you may notify us as such in writing, or unsubscribe to any marketing you receive from us.
  2. What constitutes Sensitive Information?

    Sensitive information includes info about a person’s ethnicity, race, memberships, including religious or political beliefs, as well as health and criminal information. Should we have collected any sensitive information from you, we will only use it for the main purpose of selling or marketing our products to you, or where required by law.
  3. What constitutes Third Party Information?

    Should, for whatever reason, third parties provide us information about you for the purposes of selling or marketing our products to you, we will take reasonable measures to make you aware of the information provided to us by third parties. We will only disclose your information to third parties in the event that you have consented to
    such disclosure, or if required by law.
  4. How we Store and Secure your Personal Information

    We store personal information collected from you that reasonably protects it from unauthorised access, modification, disclosure, misuse or loss. Once any Personal Information is no longer required for the main purpose of selling or marketing our products to you, we undertake to take reasonable measures to destroy or delete

your Personal Information. Please bear in mind, that we typically keep electronic records for a minimum of 7 years.

  1. How you can obtain your Personal Information

    If at any time you wish to access, amend or edit your Personal Information in our records, please contact us in writing and we would be happy to assist you in this regard, once a personal identity check has been verified.
  2. Contact Details

    12.1. Tel: 1300 84 33 69
    12.2. Email: [email protected]